Help & Support

We are here to help you with orders, payments, delivery, and refunds.

🛒 Orders & Shipping
  • All orders can be placed directly on swasvedha.com.
  • Orders are processed within 24–48 hours.
  • Shipping is available across India.
  • You can track your order from My Orders section.
  • Free products (if applicable) are added automatically.
💳 Payments (Powered by Razorpay)
  • We use Razorpay for safe and secure payments.
  • Supported payment methods:
  • UPI (Google Pay, PhonePe, Paytm, BHIM)
  • Debit & Credit Cards
  • Net Banking
  • Wallets (as supported by Razorpay)

Your payment details are never stored on our servers.

🔁 Cancellation & Refund Policy
  • Orders can be cancelled before shipping from My Orders.
  • Once shipped, cancellation is not possible.
  • If payment is successful but order fails, refund is initiated automatically.
  • Refunds are processed via Razorpay.
  • Refund timeline: 5–7 working days.
🌿 Product & Usage Information
  • All products are manufactured by Swas Vedha Care.
  • GMP certified and licensed by Ayurvedic Drug Department.
  • Product usage instructions are mentioned on each product page.
  • For medical conditions, consult a physician before use.
👤 Account & Profile
  • Create an account to manage orders easily.
  • Update delivery address from your profile.
  • Order history is available under My Orders.
📞 Contact & Support